I recently signed up for my free one month trial of Gwynnie Bee and so far, it’s been a mixed bag. I was incredibly excited about the service but I’m still not sure about them in practice.
For those who haven’t seen one of the million reviews out of the Gwynnie Bee, you sign up for a plan (between 1 and 10 garments out at a time) and they ship you items from your “closet” (a list of items you choose) to wear for as long as you like. A lot of people have likened it to Netflix, but to me part Netflix, part subscription box, because you don’t have full control over what items come next. It’s sort of a guessing game because you have closet minimums and Gwynnie Bee can send ANY item from your “closet”, not the next ones in your “queue”.
Trouble in Paradise
My first hiccup with Gwynnie Bee came when I met my closet minimums for the 3 out at a time subscription but they had nothing that I wanted in the shipping center. I asked after several days of waiting and a customer service rep asked me to add a few more things since all of my items were also extremely popular with other members. I did so and the next Monday two of my three items shipped. I got another email from customer service asking me to add a few more things to my list and asking if I needed any help with suggestions. I replied that I’d love a few more suggestions and let them know what I was looking for but it’s been a full week and I haven’t heard back from them about any additional ideas for my closet. Luckily, the next day another item shipped out for me and Gwynnie Bee was nice enough to extend my free trial by one week to make up for the long wait.
The First Box
Gwynnie Bee shipments come in a super well sealed box and include the clothes along with care instructions, invite cards, and handwritten welcome notes. Pretty sweet! The clothes themselves are labelled clearly so you don’t accidentally wash a dry clean only item and so you can easily find the outfit again on their website.
When you’re done with an outfit, stick it in the postage paid bag or box included with your order and send it back. If you hit up their website and let them know when you shipped you item or items back, they’ll work on getting your next shipment out right away.
So far I’ve really liked the clothes I’ve tried through Gwynnie Bee, and their customer service reps have been nice, if a little unresponsive at times. The clothes have been in excellent condition, which is imperative for what’s essentially a clothes sharing service. I’m not sure yet if I’ll keep up the service after my month is over. Shipping turnaround is slower than I expected, perhaps because I’m used to retail which often ships out new orders the same day.
Who Should Get It
I think if you’re a person who shops regularly, Gwynnie Bee could be AMAZING for you. The most expensive plan is $159 a month but with 10 items out at a time, you could practically guarantee yourself a constant rotating closet of like new clothes that you only had to keep until you got bored. No wearing items you’re not thrilled with but bought in the heat of a marathon shopping trip, no keeping things that don’t fit quite right anymore, no wishing you could grab something new but you don’t have time to get to the store this week.
On the other hand, if you’re on a shoestring budget, the smaller 1-2 items out at a time plans just don’t seem as cost effective. $35-59 is great for someone who buys clothes fairly regularly, but any savvy shopper knows that lots of great brands have clearance and outlet options in the same range and you never have to worry about going a week without the item you bought while you wait for your next shipment.
If you’d like to test if Gwynnie Bee is for you, click here for a free one month trial like mine. Full disclosure, if you sign up for a paid account after the free month, I’ll get a month free, but you’re welcome to cancel any time before the end of the free month.